Privacy Policy – Bookza AI

Bookza AI ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our WhatsApp AI agent, booking management platform, and related features (the "Services").

1. Information We Collect

We may collect the following types of information:

2. How We Use Your Information

We use the collected information to:

• Provide and improve our Services.
• Manage bookings and reminders.
• Personalize the AI agent's interactions with clients.
• Communicate with you about your account, updates, or technical issues.
• Ensure the security and integrity of our platform.
• Comply with legal and regulatory obligations.

3. Data Sharing

We do not sell or rent your personal data. We may share your information only in the following cases:

• Service Providers: With trusted third-party providers who support our Services (e.g., hosting, messaging APIs).
• Legal Compliance: If required by law, regulation, or legal request.
• Business Transfers: In case of a merger, acquisition, or sale of company assets.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. When no longer required, we securely delete or anonymize the data.

5. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Request data portability.
• Withdraw consent at any time (without affecting prior lawful processing).

You can exercise these rights by contacting us at support@bookza.ai

7. Children's Privacy

Our Services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal data from children.

8. International Data Transfers

As we may use service providers located outside your country, your data may be transferred and processed internationally. We ensure such transfers comply with applicable data protection laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website, with the updated date shown at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: